Where is my order?

Order Tracking

Pop in your order number and checkout email below to see exactly where your plants are.

Track a delivery

Look up your order

Your order number is in the confirmation email we sent right after checkout.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Helpful tips

Where to find your number

Check the order confirmation page or the confirmation email we sent you.

Use your checkout email

Enter the same email address you used when placing the order.

Have an account?

Log in to My account to see all your orders.

Need help?

Something not right? Contact us and we will look into it.

Order updates

Understanding your order status

Pending payment

Your order is in, and we are waiting for the payment to complete.

On hold

We are waiting to confirm your payment and will update the order once it clears.

Processing

Payment received. Your plants are being prepared and packed for the trip.

Completed

Your plants are on their way. Shipping details have been sent to your email.

While you wait

Add a little more
green to your space

Pair your new plant with a low-care succulent or a trailing pothos.

Browse Plants